SMB Fraud Product Manager
2 days ago
🏡 Remote – Anywhere in California
Description
• Subject Matter Expertise: Serve as Amount’s internal and client facing expert on both the general SMB fraud landscape, and clients’ individual portfolios. • Effective Fraud Prevention: Develop and manage fraud detection and mitigation strategies specifically tailored for small business lending. • Continuous Improvement: Use data and customer feedback to continuously refine and enhance Amount’s platform, staying ahead of emerging threats. • User-Focused Solutions: Balance security with a positive user experience, ensuring that fraud prevention measures are robust yet non-intrusive. • Cross-Team Collaboration: Work closely with engineering, sales and customer success teams to deliver high-impact features on time and within budget. • Strategic Roadmapping: Create and maintain a product roadmap that aligns with company objectives and the evolving needs of our customers.
Requirements
• Fraud Management Experience: Strong background in building fraud detection products and/or managing risk as a lender, with specific experience in addressing the unique challenges faced by SMBs. • Analytical Skills: Proficient in data analysis, with a keen ability to identify fraud patterns and translate insights into actionable product features. • Product Management Proficiency: Experience in leading product development from concept to launch, with a focus on delivering customer-centric solutions. • Collaborative Leadership: Excellent communication and leadership skills, with a history of driving successful collaboration across diverse teams. • Customer Empathy: Deep understanding of the SMB customer segment and the lenders that cater to them, with a commitment to building solutions that meet their specific needs while protecting them from fraud.
Benefits
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