Product Manager

2 days ago

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AXS Group (formerly Arrangers and Starkey Productions)

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Imprint Group is a full-service, experiential event group providing creative in-house event alternatives$1. .$1

Special Events • Entertainment • Teambuilding • Transportation • Production

11 - 50

Description

• Delve deep into understanding the personalization opportunities our business offers by tuning into our fans' desires, conducting meticulous research, and interacting with stakeholders to derive meaningful insights from consumer data. • Synthesize user input and feedback, translating them into personalized solutions that not only enhance our suite of applications but also tailor user experiences to individual needs and preferences. • Collaborate seamlessly with internal teams, including Tech, Sales, Finance, and Client Services, to pinpoint and integrate personalization-centric features into the product roadmap. • Take an active role in both the planning and execution of strategic personalization initiatives, as well as the hands-on tactical activities that enhance user experiences throughout the product's life cycle. • Contribute to the long-term personalization vision and strategy • Leverage your in-depth product management expertise and hands-on experience to skillfully navigate and balance multiple personalization-centric projects, even amidst competing priorities, ensuring that the user experience remains at the forefront. • Own and drive a large product from vision, through design, to requirements, and finally delivery • Evangelize and drive the adoption of personalization across B2C, marketing, communications, and customer service product development teams. • Demonstrate our three pillars to success - Trust, Influence and Impact. • Perform consumer research and transform insights into prioritized actions for enhanced onboarding and personalized tailored experiences.

Requirements

• Minimum 3 years experience in Product Management • Bachelor’s degree required. Earning an MBA is a plus. • Experience managing B2C products is required. • Familiarity with Agile or other iterative product development methodologies required. • Discovery experience collecting qualitative customer feedback and quantitative data to inform decisions. • Proven success in building products that scale and meet customer needs. • Excellent presentation, written, and verbal communication skills, with an eye for quality and attention to detail. • Comprehension of the product marketing / launch process. • You are outcome vs output oriented. • Positivity is part of your being. • Familiarity with standard development tools such as Jira, Trello, etc • Experience working with Salesforce Marketing Cloud. • Ability to stay organized in a highly demanding environment. • Bonus: Experience building features for a live entertainment ticketing system. • Bonus: Strong technical acumen and comprehension of architecture. • Bonus: Experience with CRM or analytics platforms such as Adobe Analytics, GA4, or Segment • Some travel may be required depending on location.

Benefits

• An opportunity to provide product expertise for our global consumer facing suite of applications • Extraordinary People – we’re not kidding! • Meaningful Mission - Helping revolutionize an industry and deliver better experiences for fans and clients around the world. • Opportunities for learning and leveling up through training and education reimbursement.