EDCi
Enabling Excellence in Communication and Technology
Cloud Services • Support • Data Center • Professional Services • Communication and Collaboration
51 - 200
Senior Account Executive
August 27
🏡 Remote – Anywhere in California
EDCi
Enabling Excellence in Communication and Technology
Cloud Services • Support • Data Center • Professional Services • Communication and Collaboration
51 - 200
Description
• Develop and execute strategic sales plans to achieve revenue targets • Manage the entire sales cycle from prospecting to contract negotiation and closure • Build and maintain strong customer and partner relationships • Serve as the main point of contact for accounts, addressing their needs and ensuring customer satisfaction • Demonstrate in-depth knowledge of Genesys Cloud contact center application and its capabilities • Stay updated on key industry and technology trends • Collaborate with internal teams, including marketing and professional service groups • Provide feedback and insight to the continuous improvement team to generate new agreements
Requirements
• Associate’s or Bachelor’s degree in Business, Marketing or a related field • 5+ years of experience in sales or account management within the customer care of contact center industry • Proven track record of exceeding sales targets and driving revenue growth • Strong understanding of Genesys Cloud contact center application • Excellent communication, negotiation and presentation skills • Self-motivated, results driven, and ability to work independently as well as part of team
Benefits
• Remote work from home • Paid holidays, vacation and sick time • Bring Your Own PC Policy • Cell phone reimbursement • Casual dress • Funded training and certifications • Health, dental & vision insurance • 401K match • And much more!
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