Associate Customer Success Manager
August 27
🏡 Remote – Anywhere in California
Description
• Act as the liaison between the customer and Five9 to address customer issues. • Provide effective solutions in a reactive and non-designated manner.
Requirements
• Experience in Customer Success, Account Management, Business Development, or another client-facing role preferred. • Ability to discuss, understand, and work within complex project and processes. • Proven ability to manage multiple projects at a time while paying strict attention to details. • Excellent listening, verbal and written communication skills. • Must be self-directed and self-motivated. • BA/BS degree or higher.
Benefits
• Health, dental, and vision coverage, beginning on the first day of employment. • Five9 covers 100% of the employee portion of the health, dental and vision coverage and shares a high portion of the dependent cost. • Short & Long-Term Disability, Basic Life Insurance, and a 401k saving plan with employer matching. • Access to an innovative mental health support platform that offers personalized care and resources. • Generous employee stock purchase plan. • Paid Time Off, Company paid holidays, paid volunteer hours and 12 weeks paid parental leave.
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