Real-Time Operations Lead
July 5
🏢 In-office - San Francisco
Description
• Responsible for overseeing and managing the real-time operational activities at Gridware • Coordinate with various departments to address real-time issues promptly and efficiently • Lead, mentor, and develop a team of real-time operations analysts • Develop and implement processes to improve real-time operational efficiency • Manage and resolve operational incidents in real-time
Requirements
• 5+ years of experience in real-time operations or a similar role. • Proficiency in real-time monitoring tools and software. • Demonstrated leadership and team management abilities. • Experience in incident management and process improvement.
Benefits
• Flexible starting hours to reduce commute • Health, Dental & Vision (Gold and Platinum plans fully covered) • Paid Parental Leave • Company-paid training to upgrade your skills • Free parking and a commuter allowance
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