Support Engineer I

July 22

🏡 Remote – Anywhere in California

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Logo of Innovaccer

Innovaccer

Two years in a row: Innovaccer Awarded Best in KLAS Data & Analytics Platforms Category.

Quality Reporting • Interoperable Data Lake • Drilled Down Contract Performance • population health • Health Equity

1001 - 5000

💰 $150M Series E on 2021-12

Description

• Create world class customer facing documentation which would delight and excite customers • Remove ambiguity in understanding things by documenting things and hence making the teams more efficient and effective • Convert tacit knowledge to implicit knowledge

Requirements

• Experience in SQL and ETL / Python / BI support • Analytics Tools (Sisense, Power BI or Tableau) – (Good to have) • Support Processes (SLAs, OLAs, Product or application support) • Collaborating with Product Managers, SMEs & BAs to create clear & concise written material. • Maintaining appropriate versioning of the documents to be synced with the product version. • An ambitious person who can work in a flexible startup environment with only one thing in mind - getting things done. • Excellent communication skill - Written and verbal. • Comfortable to work in night shift and rotational shifts.

Benefits

• Generous PTO Benefits: Enjoy PTO benefit accrual of 22 days per year. • Parental Leave: Experience one of the industry's best parental leave policies to spend time with your new addition. • Rewards & Recognition: Unlock your potential and be rewarded generously with both monetary incentives and widespread recognition for your dedication and outstanding performance. • Insurance Benefits: We offer medical, dental, and vision benefits along with 100% company-sponsored short and long-term disability and basic life insurance.

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