Sr. Manager, eCommerce Strategy

August 30

🔄 Hybrid – Bay Area

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Logo of KiwiCo, Inc.

KiwiCo, Inc.

KiwiCo develops engaging hands-on STEAM projects and activities to spark curiosity and creativity in kids of all ages.

51 - 200

Description

• You enjoy owning, creating, and executing strategies to drive customer growth and satisfaction while developing innovative solutions to meet customer needs in new ways. • You are customer-focused, looking after all aspects and touch points of the customer experience, and adapting and evolving our offering to better meet customer needs. • You are data-savvy, analyzing the market and competition, consumer needs and behaviors, and business performance and drivers in order to identify and drive initiatives. • You will own pricing and promotion strategy to optimize growth and profitability. • You enjoy working cross-functionally across marketing, technology, product, and sourcing to bring an amazing customer experience to life. • You are tenacious and dedicated and thrive working with ownership, autonomy, and a healthy dose of competition. • You will seek to deeply understand the customer, how we are meeting their needs and opportunities for improvement, and be responsible for disseminating that knowledge out to other teams. • You will partner with product management, brand, marketing and merchandising to bring the KiwiCo subscription story to life, helping to attract new customers and retain active members.

Requirements

• 6+ years of experience in driving eCommerce strategy and growth • Experience evaluating market and industry trends, and setting strategy and tactics accordingly • Experience conducting regular analyses of business performance • Understands and can execute pricing and promotion strategies • Experience in a direct-to-consumer, retail e-commerce, digital platforms, or related business • Experience in a subscription consumer product preferred • Previous P&L ownership experience preferred • BA/BS required • MBA or similar graduate degree preferred

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