Senior Manager, Hospitality Operations

March 16

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LA28 Olympic & Paralympic Games

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The Los Angeles Organizing Committee for the Olympic and Paralympic Games 2028.

201 - 500

Description

• The LA28 Commercial Hospitality team is leading a think-different approach to modernizing the Olympic and Paralympic hospitality experience for stakeholders and fans through unparalleled access to VIP, once-in-a-lifetime packages. • Reporting to the Head of Commercial Hospitality, the Senior Manager of Hospitality Operations will be responsible for overseeing all operational and event production planning for LA28 Hospitality. • They will help drive the creation, planning, and execution of the hospitality operations and event production for the Olympic and Paralympic Games. Additionally, this role will liaise between internal departments, external stakeholders, partners, and others to develop and implement the hospitality operations for the Games. • The successful candidate will have a proven track record of overseeing event production at large-scale events while considering operational complexities to ensure objectives are met while contributing to commercial opportunities.

Requirements

• Minimum 7 years of relevant industry experience, preferably with 4 years of leadership experience in the sport or live event industry • Games experience preferred • Event Production experience and/or Venue Management experience preferred • Proven experience with event hospitality and ticketing • Impeccable customer-service attitude, even when under pressure • Experience working with a diverse range of stakeholders and proven success at building excellent working relationships • Experience working with senior executives across multiple functional areas • Excellent leadership skills with a track record of people development and engagement • Demonstrated commitment to diversity, equity, inclusion, and belonging (DEIB), including experience prioritizing accessibility principles in strategy development. • Experience leveraging creativity and innovation to create unparalleled event experiences for diverse groups of stakeholders and attendees • Extremely detail-oriented with excellent organizational and project management skills • Self-starter with experience in defining tasks, seeking feedback, and evolving work where applicable • Strong communication, team building, and interpersonal skills • Well-developed problem-solving skills and ability to work independently to resolve issues • Fluent working with Office suite products including Microsoft Excel and PowerPoint