Solution Architect (USA)
April 17
🏢 In-office - San Francisco
Description
• As our first solution architect on the ground in the US, you will work closely with our GM and the go-to-market team to win new customers and support their successful adoption • Execute on effective technical discovery to understand potential clients' needs, challenges, and desired outcomes in collaboration with Account Executives • Contribute to effectively identifying, qualifying and disqualifying opportunities where Mistral solutions can unlock the most value for the customer • Collaborate with the sales team to progress deals and penetrate accounts, providing technical expertise and insights where necessary • Influence evaluation criteria and gain control of evaluations and the evaluation process • Create a strategic vision for the customer based on deep understanding of their strategy, desired positive business outcomes and required capabilities • Guide and support customers in deploying our text completion API into their infrastructure • Work closely with customers to fine-tune models according to their specific requirements • Assist clients in integrating our APIs into their front-end interfaces, ensuring a smooth user experience • Regularly liaise with the product and technical teams to relay feedback and suggest improvements • Continually ensure that the customer is maximizing the product's potential • Provide post-deployment support, addressing any issues or challenges that arise promptly • Collaborate with your Account Executives to conduct periodic business and technical reviews with customers to insure value & success is realized • Offer recommendations for product optimisations or new features based on customer feedback • Develop custom features for customers if needed
Requirements
• PhD / master in AI / data science • Passion for AI, with a constant drive to stay updated and ahead of the curve • Proven experience in product implementation in AI or machine learning products • Strong customer-facing communication skills with an ability to explain complex technical concepts in simple terms • Demonstrated ability to manage projects and lead them to successful completion • Proficient in understanding and developing code • Familiarity with front-end interfaces and integration processes • Ability to work collaboratively in a team environment
Benefits
• Ability to shape the exciting journey of AI and be part of the very early days of one of the hottest startup in AI • A fun, young, multicultural team and collaborative work environment • Competitive salary and bonus structure • Opportunities for professional growth and development
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