OneTrust
OneTrust empowers tomorrow’s leaders to succeed through trust and impact$1. .$1
Privacy Impact Assessment Automation • Data Mapping Automation • Cookie Compliance • Website Scanning • Vendor Risk Management
1001 - 5000
Senior Customer Success Manager
September 6
🏢 In-office - San Francisco
OneTrust
OneTrust empowers tomorrow’s leaders to succeed through trust and impact$1. .$1
Privacy Impact Assessment Automation • Data Mapping Automation • Cookie Compliance • Website Scanning • Vendor Risk Management
1001 - 5000
Description
• Take ownership of customer cancellations and escalations • Proactively engage with stakeholders for product adoption • Analyze platform usage statistics to drive adoption • Arrange and undertake system and process health checks.
Requirements
• Bachelor’s degree required • 5+ years of customer success or software consulting experience • Effective customer-facing communication skills • Proven ability to engage across corporate functions • Proven ability to build trust and communicate effectively • Excellent verbal and written communication skills • Strategic thinking, problem solving, and decision-making capabilities • Strong entrepreneurial skills.
Benefits
• Comprehensive healthcare coverage • Flexible PTO • Equity stock options • Annual performance bonus opportunities • Retirement account support • 14+ weeks of paid parental leave • Career development opportunities • Company-paid privacy certification exam fees • And much more.
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