Senior Systems Engineer

April 19

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Otter.ai

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Award-winning voice-first team collaboration app for meetings and conversations. Otter Voice Meeting Notes.

51 - 200

💰 $50M Series B on 2021-02

Description

• Join our team as a Senior Systems Engineer and lead the charge in shaping our cutting-edge cloud-native IT infrastructure. If you have a reputation for seamless collaboration with DevOps engineers and thrive in a fast paced team environment, we want to hear from you! • Build and monitor our cloud-native IT infrastructure. • Proactively identify and mitigate weaknesses in our systems. • Streamline user onboarding and offboarding processes. • Administer core IT tools including IDP, Google Workspace, MDM, JAMF, and security tools. • Automate tasks through scripts and workflows. • Provide escalation support for IT issues, both in-person and remotely. • Troubleshoot A/V and network issues.

Requirements

• Bachelor's degree in Computer Science or related field. • 4+ years of system administration experience with SaaS tools and cloud infrastructure. • Proficient with CLI tools and scripting languages (Shell, Python, Terraform). • Advanced knowledge of OS X, MDM, endpoint security, system logging, computer networking, and identity access management systems. • Familiarity with Git and public cloud infrastructure (preferably AWS). • Experience in enterprise security and SaaS product security. • Strong communication and project management skills. • Familiarity with compliance frameworks like SOC 2 or HIPAA. • Led large projects from start to finish. • Proven track record demonstrating strong teamwork while excelling in individual tasks. • Previous experience in a fast paced startup environment. • Ability to coordinate with vendors and independently resolve issues. • Skilled at troubleshooting employee issues and providing self-help resources.

Benefits

• 11 paid holidays • Generous Accrued Time Off increasing with years of service • Generous paid sick time • Annual day of service