Technical Program Manager - Logistics
August 15
🏢 In-office - San Francisco
Description
• We’re looking for a Technical Program Manager - Logistics who will join our Supply Chain Operations function and be responsible for meeting or exceeding customer expectations for delivery at the lowest possible shipping cost. • This role will own the relationships with US and CA shipping carriers to optimize for speed, cost, quality, capacity and experience. • Work with technical partners to optimize the logistics onsite experience pre/post checkout to best in industry, and be the operational owner for the 3rd party logistics software tools.
Requirements
• 2+ years' experience in technical supply chain roles, preferably for dropship e-commerce, retail or marketplace businesses • Ability to build long-term logistics strategies and execute a plan to achieve • Data-driven and highly analytical, able to use data and metrics to optimize costs and operations • Deep market knowledge of North American parcel/postal providers • Able to build long-term relationships with external partners, including performance management and negotiation • Comfortable adapting and working in an ambiguous environment, able to pivot to new priorities based on dynamic business needs • Experience simplifying manual processes through automation and process improvement.
Benefits
• A high trust culture based on mutual respect • Exposure to independent artists • Flexible working arrangements • Personalised career planning • Opportunity to work in a global organisation • Equity in your package • Monthly Wellness allowance • Vouchers and discounts from our Redbubble website • Medical, Dental, and Vision benefits are offered for employees and dependents at little or no cost to the employee. • Retirement Savings (401k) matching. 100% of employee contribution up to 5% of salary. • FSA available for all employees.
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