Fintech - Senior Technical Account Manager

May 14

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SCS Global Services

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SCS is a leader in third-party environmental, sustainability and food quality certification, auditing, and testing.

Sustainability • Environment • Life Cycle Assessment • Responsible Forestry • Food & Agriculture

201 - 500

Description

• Zeal customers are enterprises who use a combination of APIs and white labeled components to build workforce payment experiences • Serve as a go-to contact for customers for everything from implementation, go-live, launching new products and more • Report directly to the CEO at Zeal as their right-hand for all customer-related motions • Identify and accelerate the strategy, program management, and operationalization of key partner initiatives

Requirements

• You have 6+ years of experience in sales engineering, solutions engineering, or technical account management, with 8+ years of total work experience at tech companies • You will work out of our San Francisco office, on a hybrid schedule (Tue-Thurs in office) • You are able to understand and explain technical concepts to customers • You enjoy working with the customer directly, and spending most of your day on live calls learning from users • You thrive in an ambiguous environment with a high degree of autonomy • You have a process-oriented mindset and ability to drive consensus across cross-functional teams and drive projects to completion • You enjoy interacting with internal and external stakeholders and can draw insights and takeaways from disparate conversations

Benefits

• 100% coverage health, dental and vision • Competitive salary and equity for all employees • Free snacks and drinks • Team lunches and happy hours • Awesome Zeal Swag