Sr. Staff Customer Program Manager

4 days ago

🏢 In-office - Bay Area

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Logo of Sila Nanotechnologies Inc.

Sila Nanotechnologies Inc.

We engineer materials to power our future.

Batteries and Materials Science

51 - 200

Description

• Foster sales of products and ensure superior customer experience • Support leading customer-facing programs from nomination to sale to post-sale • Develop advanced knowledge of materials vis-a-vis battery design and performance • Communicate with customers to gather information and share product roadmap • Collaborate with Product Management to translate customer requirements into product strategy • Define and drive program timelines and deliverables • Ensure productive meetings with customers and partners by aligning agendas • Provide timely updates to key internal stakeholders • Engage with stakeholders to identify opportunities for continuous improvement

Requirements

• BS degree in engineering / science; MBA a plus • 10+ years work experience in externally-facing roles; technical sales a plus • Understanding of Li-ion batteries with a passion to learn more about the market landscape and technology • Proficient in generating, interpreting, and communicating information; adept at tailoring content to suit diverse audiences • Demonstrated ability to influence and drive internal initiatives and lead external engagements with customers to success

Benefits

• Competitive Total Rewards package including benefits • Perks • Equity • Bonuses

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