Senior Customer Success & Solutions Specialist

August 3

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An ecosystem of products and services that enable mobile-first companies globally to build and scale mobile business

App Store Optimization • A/B Testing • Screenshots and Icon Testing • Video Testing • App Store Product Page Optimization

51 - 200

Description

• This crucial role focuses on customer success and solutions engineering for the customers. • You'll also play a vital part in the sales process for new clients, leading them through trials, onboarding, and integrating them into our ecosystem. • This role offers the potential to lead and grow a team, fully embodying our culture, business values, and strategy to drive success in our growing AMR entity.

Requirements

• 5-7 years in customer success, solutions engineering, or sales roles within mobile app marketing or a related industry. • Proven ability to manage and grow key accounts in the US market. • Hands-on experience with performance marketing, user acquisition on Apple Search Ads, and mobile app marketing. • Experience in leading market expansion and managing high-performing teams is a significant plus. • Exceptional communication and interpersonal skills with a talent for building strong relationships with clients and partners. • Strong analytical and problem-solving abilities to deliver effective solutions. • Sales acumen with a knack for identifying opportunities and closing deals. • Networking skills to maintain our presence at local community and industry events. • Native English speaker; additional languages are a plus. • Leadership potential with experience in team management or the ability to grow into a leadership role. • Self-motivated and proactive, able to work independently and manage multiple priorities. • Adaptable, thrives in a fast-paced, evolving environment. • Customer-focused with a genuine passion for helping clients succeed. • Willingness to travel as needed to meet clients and attend industry events.

Benefits

• Vacation and public holidays following your country's regulations. Additional 6 PTOs annually for personal rejuvenation. • Medical insurance or health care compensation. Paid sick leave to prioritize your well-being. • Top online/offline conferences and mobile industry events. Internal courses for continuous professional development. • Micro-management-free and supportive management style. Semi-annual performance review sessions. New career opportunities through our internal mobility program. • Corporate online events and offline team retreats. Collaboration between teams through shared OKRs. Environment conducive to open dialogue and constructive feedback. • Flexible working schedule for a better work-life balance. Remote-first working environment. • Coworking costs coverage program. Office hubs in key locations for a convenient and productive work environment.