Onsite Implementation Specialist - Los Angeles, CA
August 24
🏢 In-office - Los Angeles
Description
• This position will be responsible for coordinating and the physical installation of a Restaurant POS • Performing a site readiness survey, installing the POS, training the staff and managers on use of the product and related materials for up to two weeks and upselling other pieces of our product suite that may benefit the owners in running their business • Follow up meetings and calls with the merchant to ensure a successful transition • Onsite/remote troubleshooting
Requirements
• 2+ years of experience with POS implementation, performing installations or working in restaurants • Experience working in a wide variety of restaurant types is preferred • Knowledge of travel booking platforms • Understand how to invoice for services • Demonstrated ability to remain calm under pressure • Possess strong analytical and critical problem-solving skills • Knowledge of basic financial accounting • Excellent written and verbal English (second language is a bonus) communication skills • Ability to interact with and coach a wide variety of stakeholder, ranging from restaurant managers and owners, to business executives and chefs • Ability to perform 2 installations per week
Benefits
• Medical, Dental and Vision Insurance • 401k with company match • RSUs • Paid vacation, 10 company holidays, sick time, and volunteer time off • Employee Resource Groups to build community and inclusion at work • Monthly cell phone and internet stipend • Tuition reimbursement for up to $2,000 per calendar year to assist with your professional development
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