Series A, Customer Support/AI Startup: Founding Engineer

April 11

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Description

• Shape the future of AI in customer support, driving innovation that transforms how businesses interact with their customers. • Pioneer innovative solutions in customer support AI, helping teams dedicate real human time to their customers and delight them. • Thrive in a collaborative and fast-paced startup environment, where your contributions directly influence the company's direction and success. • Work on complex problems in text processing, database optimization, and LLM engineering, pushing the boundaries of what's possible in AI-driven customer support. • Be at the forefront of innovation, implementing cutting-edge technologies to enhance customer experiences and drive business growth.

Requirements

• A Bachelors or Masters Degree in Computer Science or related field • 5+ years of full-stack engineering, building products in a fast-paced startup environment. • Deep expertise with most of the following: TypeScript, Next.js, Vercel, Supabase, Effect, concurrent systems, modular service infrastructure, LLMs, and third-party integrations. • Ability to interface with customers and operate autonomously with high ownership. • Demonstrated experience in growing, building, and scaling the codebase of high-growth startups. • Excitement to join an early-stage company and work in-person in San Francisco.

Benefits

• Competitive Salary with significant equity in a rapidly growing early-stage company backed by top investors that is redefining an entire product category in enterprise solutions. • Be a foundational member of the engineering team with direct influence on the product and its success. • Unprecedented career progression opportunities in a fast-paced startup environment. • Work in a dynamic, collaborative environment where your contributions are valued and can make a significant impact. • Enjoy the benefits of working in person at the offices in San Francisco, fostering close collaboration and rapid iteration.