Expert IT Business Analyst (#155957)

April 13

🔄 Hybrid – Bay Area

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StartupTAP

Empowering innovation by pairing the best ideas with the brightest minds.

startup recruiting • talent acquisition • recruitment strategy • Southern California startups • technology startups

11 - 50

Description

• Responsible for evaluating business requirements and developing functional design documents • Analyzing O&M and project defects to determine business/technical impact and provide recommendations on fixing the defects

Requirements

• BS in Computer Science or job-related discipline or equivalent experience • 7 years in analyzing, designing and developing functional requirements, functional design, UX/UI design • Experience as Project Manager, high complexity • Utility industry experience, job-related • Experience with CC&B Application • Oracle Utility C2M certified • Minimum 5 years of experience with Oracle CC&B applications, and data modeling • Working knowledge of relational databases (SQL experience) • Working knowledge of UML • Be able to work independently but within the framework of the team and product • Be able to work well within a team setting • Collaborate with cross-functional teams to maintain efficiency, consistency and achieve successful implementation of system enhancement • Working knowledge of MS Office suite of applications, including Word, Excel, PowerPoint, Visio • Excellent verbal and written communication skills • Working knowledge of Salesforce CRM application and data model • Experience dealing with Call Center and/or Back Office-centric business • Understanding of database/schema architecture

Benefits

• Working with business organizations to guide/provide input regarding enhancement feasibility • Using business process knowledge to proactively look for opportunities for system enhancements • Evaluating and providing input to business needs and requirements • Preparing estimates for customer requests • Preparing preliminary mockups and designs • Analyzing/ assembling Functional/non-Functional requirements • Providing technical expertise and assistance in designing, testing, and developing applications • Performing feasibility analysis, design, and providing recommendations on alternative solutions, project strategy, and deliverable prioritization • Preparing final functional requirement and functional design document • Conducting walkthrough of deliverables with business and IT Stakeholders • Providing Subject Matter Expert support to developers and testers • Documenting and analyzing project change controls • Troubleshooting potential system issues to determine if there is a defect • Analyzing production defects, identifying business and system impacts and quantifying problems • Contributing to defect troubleshooting and solution design • Assisting business and technical teams with ad hoc requests • Providing functional expertise to clients for resolving business issues

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