Enrollment Director - Inbound Sales

March 13

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StudyPoint

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We're in the business of helping kids achieve their academic goals through personalized, one-on-one tutoring programs!

SAT Tutoring • ACT Tutoring • Math Tutoring • Academic Tutoring • College Admissions Support

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Description

• Grow the business by meeting and exceeding monthly sales goals, achieved by enrolling families in StudyPoint's academic and test preparation programs. • Field calls and/or online inquiries nationally from families looking to enroll students in our programs. • Employ a consultative phone sales approach to determine the individual needs of families and students. • Follow up with families who express interest in our programs using email, outbound phone calls, and other methods of communication. • Match tutors with students based on personality, interests, and skill level across 20 markets throughout the US. • Achieve data-driven goals in the metrics of outbound calls, total talk time, inbound calls and/or leads handled, and conversion rates. • Collaborate with team members responsible for servicing programs and hiring tutors to maximize potential of enrolling more families. • Receive frequent coaching and feedback, as well as ongoing training and development, to continuously hone your sales skills.

Requirements

• Excellent interpersonal skills with demonstrated ability to work with a wide variety of customers and employees. • Excitement around closing the deal and helping families achieve the best possible solution for their child. • Ability to multitask and handle a high volume of calls and emails. • Careful attention to detail and ability to quickly process verbal and written information. • Experience working in an environment with shifting priorities and ability to learn new systems. • Enthusiasm for 60-80 outbound calls in response to online inquiries (20 - 50 if focused on fielding inbound calls instead), and a total 3-4 hours of phone talk time per day. • Proficiency with Google Suite, Microsoft Office and experience working with a CRM database. • Excitement to take on increasing responsibility and grow within the company. • Experience working in a small, collaborative environment a plus. • Work schedule of 9:00 AM - 6:00 PM, M - F and some Saturdays during January, February, July & August. Willingness to put in extra hours where needed during busiest seasons (winter & summer). • Bachelor’s degree required. Master's degree a plus. • Access to a dedicated home office, including high-speed internet connection. We provide all of the technology you need.

Benefits

• Competitive salary with option to move to performance-based commission plans after initial training period. Salary range starts at $55,000 - $65,000 DOE; top sales people earn $90,000 - $100,000 on commission plans. • Three weeks paid time off in your first year with 9 paid holidays, plus your birthday off. • Annual paid volunteer day to do community service/charity work. • Health, vision, and dental coverage options. • Significant discounts on tutoring for family members. • 401k option. • Work from home.