Director of Clinical Operations
5 days ago
🏡 Remote – Anywhere in California
Description
•Oversee all clinical, strategic, and operational matters within a specific region •Work alongside and oversee Lead and Senior BCBAs to ensure clinical quality, clinical integrity, and quality assurance metrics are maintained and that the team performs to Sunrise standards and expectations •Develop and maintain support plans related to Lead BCBA/center location job performance and metrics to ensure Sunrise standards are met across each team member •Meet with each Lead/Sr BCBA in region at a minimum of once per week, and other team members as needed, required, or requested •Provide clinical oversight, guidance, and collaboration opportunities overall in each center (planned and unplanned) •Utilize and review progress on clinical metrics and outcomes to maintain clinical quality within centers •Provide consultation on complex client cases to support assessment, training, development, and implementation of strategies, etc. •Provide guidance to assess, collaborate, and assign caseloads and distribute appropriately among BCBA team (reassign clients and team members as necessary) •Complete ongoing clinical oversight •Monitoring clinical caseload for diversification of caseloads, clinical appropriateness (e.g. scope of practice/competence), etc. •Participate in the development of and updating company-wide clinical systems aimed to monitor and improve clinical quality •Complete clinical reviews and audits that include but are not limited to: session notes, Central Reach Programs, Treatment Plans, Initial Assessment Reports, BIPs, competency checklists, etc. •Provide Clinical Consultation on cases as needed •Make recommendations for further supports on center level case consults •Identify clinical training needs across the teams within the region •Monitor center data reports to be familiar and ensure operational metrics are met for each center in the region, including but not limited to clinical billable hours, staff utilization, client attendance, parent training, and other billable activities •Prioritizing clinical needs of the client and utilization of units within each authorization •Develop action plans for supporting centers to reach company established goals for each location •Adjust and monitor caseloads within each center based on caseload requirements •Remain familiar with state/region specific payor requirements •Monitor caseload and building capacity to evaluate ongoing needs of the center and ensure appropriate metrics are met •Monitor budget across region and each center and support leadership in meeting budgetary goals •Review budget categories such as outings, center orders, marketing, administrative time, etc. •Market for current centers and overall region •Maintain connections with referral sources and providers in the area •Some travel required
Requirements
•Minimum Master's degree in ABA or related field •Active BCBA standing in good standing •3-5 years minimum experience managing performance of other BCBA clinicians •3-5 years minimum experiencing managing operations in ABA or related field •Experience overseeing multiple locations/regions •Experience utilizing and creating dashboards with metrics to aid in decision making
Benefits
•Medical/dental/vision insurance •401K match 4% •Short-term/long-term disability •Up to 15 days PTO •Flexible working hours •Paid holidays
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