Amira Learning
AI-powered reading coach on a mission to help ensure every child has the chance to become a reader.
51 - 200
Customer Success Manager - Los Angeles
August 26
🏢 In-office - Los Angeles
Amira Learning
AI-powered reading coach on a mission to help ensure every child has the chance to become a reader.
51 - 200
Description
• Build strong relationships keyed to trust and a sense of mutual mission. • Onboard partners so schools and classrooms launch Amira with success. • Know Amira’s product inside and out and provide technical advice or training. • Communicate in novel and compelling ways about adoption trends and sentiment. • Proactively mine for concerns or issues experienced by the customer.
Requirements
• Bachelor’s degree, and/or relevant experience. • Experience in education leadership - preferably within LAUSD. • 2+ years of customer success experience - preferably in the Education SaaS industry. • Experience implementing software solutions - preferably in the Education SaaS industry. • Proven track record of high (90%+) renewals rate and achievement of expansion goals and targets. • Great interpersonal, written and oral communication skills. • Preferred: Experience in start-up environment.
Benefits
• Competitive Salary • Medical, dental, and vision benefits • 401(k) with company matching • Flexible time off • Meaningful stock option ownership • Cutting-edge work • The opportunity to help children around the world reach their full potential
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