10207 – Software Engineer III (Siebel IP23, Salesforce a +)
June 22
🏢 In-office - Los Angeles
Description
• Responsible for the development, maintenance, support, and operations of the Siebel software applications • Specific responsibilities to support the analysis, design, development, testing, and operations of the Call Center systems • Support the administration of the established issue and incident management program • Assess operational and system requirements, ensure technical feasibility, estimate implementation effort, and determine the best sequence of steps • Prepare technical design and develop product features using Siebel Tools/Open UI and Oracle Database related technologies • Maintain the Siebel implementation process by coordinating business personnel and cross functional teams’ personnel to assure successful implementations of Siebel applications • Develop implementation plans, issue lists, status reports and other written documents in accordance with the recommended methodology • Produce clean, unit-tested, and refactored code when required • Actively analyze and troubleshoot any issues that arise in production and design and develop solutions to fix the reported defects and stabilize the new products into Production • Analyze and report the production issue and ticket trend and provide recommendations
Requirements
• Bachelor’s degree in computer science, Engineering, Software Engineering, or a relevant field • 6-8 years of experience in Siebel Development, Configuration and Integration • Strong understanding of Object-Oriented Analysis and Design (OOAD) concepts • Proficient in deploying applications on J2EE Web/Application servers like JBoss, WebLogic and Tomcat preferred • Production incident and issue management experience with strong problem solving and root cause analysis background is required • Experience working on complex technical projects in a multi-vendor project environment • Experienced in coordinating with other stakeholders and getting the job done • Self-driven in completing the task with less/no supervision • Flexible in working mode between development and support applications • Ability to work as a team and display excellent communication and interpersonal skills • Able to multi-task and maintain composure • Good Documentation and Communication skills • Knowledge or work experience on SaaS platform like AWS, MS Azure, Salesforce clouds
Benefits
• Not specified in the job opening
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