Sales Enablement Manager

2 days ago

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intercom Inc,.

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In 1982, Intercom was established by 2 founders, IT engineer and registered accountant to develop PC-based advanced communication software$1. .$1

51 - 200

Description

• Designing and delivering impactful training programs for the North America and APAC regions. • Collaborating closely with Product Marketing to ensure that launch assets meet the needs of the field and drive successful product launches. • Developing and executing a content management strategy to distribute sales and customer success content effectively across regions. • Scoping knowledge gaps and enablement requests to assess the right enablement approach. • Managing communications and calendars related to training programs. • Design, development and delivery of education programs, utilizing blended learning methods. • Facilitating training sessions (in-person and virtual). • Implementing effective post-training communications and access to resources. • Onboarding new sales team members in the region. • Implement metrics to assess the effectiveness of training programs and identify areas for improvement. • Develop and maintain high-quality training materials, including presentations, guides, and interactive content, that are engaging and effective in driving sales performance. • Act as a resource for the sales team, providing ongoing support, coaching, and mentoring to ensure successful adoption of training programs and continuous skill development. • Lead enablement programming as the single-threaded-owner for global initiatives and tiger teams where needed.

Requirements

• 5+ years in a Sales Enablement or a quota carrying sales role in a SaaS organization • Experience in delivering training both in-person and remotely • Experience in designing self-paced learning interventions • The ability to work cross-functionally and with senior leadership • Strong project management skills, with the ability to manage multiple priorities and deliver high-quality work on time. • An intuitive sense for taking complex or large bodies of information and delivering the right information at the right time • Working knowledge of sales process and success criteria • Analytical mindset with the ability to measure and report on the effectiveness of training programs. • Excellent communication (verbal, written, and presentation) and interpersonal skill; positive, flexible attitude • Group facilitation skills; running workshops, role plays and hands-on learning activities • Ability and willingness to learn and develop new skills • Highly organized, great attention to detail, and deadline driven • Successful experience in deal coaching

Benefits

• Competitive salary and meaningful equity • Comprehensive medical, dental, and vision coverage • Regular compensation reviews - great work is rewarded! • Flexible paid time off policy • Paid Parental Leave Program • 401k plan & match • In-office bicycle storage • Fun events for Intercomrades, friends, and family!