Daly City - Gaming Associate - Customer Service

September 7

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ALX Consulting LLC

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Description

•Join our team as a Gaming Associate where you'll actively oversee live card-room games. •Your role involves close collaboration with casino personnel and dealers, encompassing tasks like handling casino chips, verifying game fairness and accuracy, and promptly reporting any suspicious activity. •You'll help foster exceptional customer service by nurturing a positive and professional environment for both guests and colleagues through effective teamwork with the casino staff.

Requirements

•Must be 21 years of age or older. •Authorization to work in the U.S. •Physical ability to sit or stand at a table for upwards of 3 to 4 hours at a time. •Physical ability to see and hear consistently and on a regular basis. •Ability to pass a lifetime background check, credit check, and drug screen for state licensure. •Proficient in mental math (addition, subtraction, multiplication, and division). •Commitment to Knighted’s attendance and dress code standards.

Benefits

•Competitive Pay: Start at $22 per hour and receive a $2 differential for time worked between 12am-6am. •Comprehensive Benefits: Enjoy 401(k), student loan tools, free health options, vision, and dental insurance, an Employee Assistance Plan (EAP), paid time off, holiday pay, and more. •Training Excellence: New to the industry? Don’t worry! Our rigorous training program will equip you with all the skills you need to thrive as a Gaming Associate. •Career Growth: Top performers will move into leadership roles; in fact, many of our leaders began as Gaming Associates! •Financial Perks: One-time $75 clothing reimbursement for dress code needs. We also provide commuter benefits to make your daily commute more convenient and cost-effective. •Work-Life Balance: Minimal physical labor required. Emphasis on customer service, mental math skills, and attention to detail. •Full Time & Overtime: We require a minimum of 40 hours per week and offer opportunities for overtime as well. •Make a Difference: Volunteer at Knighted-sponsored community events, making an impact both at work and beyond. •Pay Raises: With each new game mastered and every skill honed through our training, you're not just gaining expertise — you're opening the door to increased compensation. Your commitment to excellence is the driving force behind your growth, and we're excited to stand by you every step of the way, supporting your journey to financial success through continuous learning and skill development.