Sales Enablement Manager

August 10

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Persona

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Configurable identity infrastructure for KYC, AML, KYB, fraud detection, onboarding, and more.

Identity • Security • Compliance • PII • KYC

51 - 200

Description

• Manage Persona’s onboarding programs for new SDRs, Account Executives and Sales Engineers, including leading live sessions, creating and updating online courses, grading and evaluation. • Equip members of our Sales team with the essential industry and product knowledge, practice opportunities, and coaching to be successful in their role, including creating and delivering live trainings and online courses, creating internal and external resources. Topics span product, process, customers, compliance and skills. • Build and improve processes within the Sales team and across teams, including creating new standard operating procedures, working closely with revenue operations to make Salesforce changes, and training the field. Vet new tools (including efficiency tools) and work with teams to implement new tools with the Sales team’s use cases in mind. • Create, adapt, and maintain: (1) external-facing Sales collateral (sales decks, one-pagers, loom videos and other leave-behinds); and (2) internal knowledge base for Sales (e.g. playbooks, talk tracks, battle cards, guides, processes, trackers). • In order to gain the context necessary to make your materials and trainings relevant, you will become an expert on the identity industry, Persona’s solutions and platform, the challenges of our customers and our key value propositions. You will also understand the Persona’s sales process inside and out. • The Sales Enablement Manager will be flexible and hyper-responsive to the changing needs of our Sales team, and will work cross-functionally with Product Marketing, Product Managers, Rev Ops and members of our Sales team to deliver on all the above.

Requirements

• Exceptional written and verbal communication skills. • Ability to simplify complex information and teach it in a way that is compelling, nuanced, and designed for mastery. • Ability to learn complex and technical subjects very quickly. • Genuine desire to be helpful, and are willing to take on a variety of projects based on the ever-changing needs of our Sales team. • Process-oriented, but also able to work in ambiguous, fast-moving situations with very little structure. • Grit and persistence – you will find creative ways to get what you need. • Deep care for the quality of your work. • Strong collaboration and interpersonal skills, and can work well with a large number of cross-functional stakeholders. • Nice to haves: experience in a customer-facing role (Sales, Customer Success, Sales Engineering, Solutions) at a fast-moving tech company with a complex suite of products, expertise in either the identity industry or financial services industry, familiarity with Notion, Salesforce, Gong, CRM systems (e.g. Seismic, Highspot) and AI tools (e.g. Glyphic).