Royal Communications Consultants
RCC is a full service IT firm which provides solutions for the development and support of IT infrastructure$1. .$1
IT Consulting • Engineering • Project Management • Telecommunications • IT Infrastructure
51 - 200
Desktop Support Specialist - ONSITE San Francisco
April 13
🏢 In-office - San Francisco
Royal Communications Consultants
RCC is a full service IT firm which provides solutions for the development and support of IT infrastructure$1. .$1
IT Consulting • Engineering • Project Management • Telecommunications • IT Infrastructure
51 - 200
Description
• Provide Tier 1 and Tier 2 infrastructure/desktop technical assistance, support and analysis for incoming requests • Setup, maintain, diagnose and troubleshoot problems with Windows operating system and various software applications, file-sharing, printing, and imaging/cloning/system configurations • Manage the deployment or reimage/refresh of laptops and desktops • Oversee installation/configuration/troubleshooting of printers, scanners, MFD's and other devices • Maintain inventory of technology assets
Requirements
• High-School Diploma or GED required • Minimum 3+ years of experience in setup, configuration and troubleshooting of desktop/notebook/mobile hardware and software (Windows/iOS/Android) • Knowledge in the use and configuration of Microsoft Office for PC • Some knowledge of TCP/IP networking and related services • Active Directory user and group concepts, management, and administration
Benefits
• Competitive salary • Health insurance • Retirement savings plan • Paid time off • Professional development opportunities
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