VP - Account Management
August 9
🏡 Remote – Anywhere in California
Description
• In depth understanding of Sago products and services and how to customize these products for different business customer segments through a deep understanding of customer needs and requirements. • Manage an existing portfolio of clients with revenues in excess of 5MM+ and maintain profitability expectations. • Identify and build strong relationships with influencers/decision makers within client organization to develop new business. • Develop annual sales plan to produce aggressive year-over-year growth and effectively manage profit/pricing expectations. • Utilize knowledge of accounts and existing data to analyze and forecast account performance. • Achieve and/or exceed quarterly revenue, and profit targets and lead indicator performance metrics. • Identifies new sales opportunities and drive revenue by acquiring new clients/brands, expanding into new departments within existing account and/or reviving lapsed customers. • Develop insightful proposals and delivers strategic sales communications; consult with clients on sample design and business issues. • Provide superior customer service by working with internal teams to execute project specifications and deliver quality results to clients; resolving sales or delivery issues; managing bid requests by working with the bid team to delegate and provide clear instructions on bidding, and ensuring proper and timely delivery of bid to client. • Work closely with Sales leadership to ensure all account strategy is aligned with company goals and objectives. • Provide client feedback and industry input to improve current products and innovative client tools/products. • Deliver results that produce high levels of client satisfaction and loyalty
Requirements
• Bachelors’ degree or equivalent experience required. • Must have 10+ years of experience working in a market research environment, combined with strong knowledge of qualitative and quantitative data collection methodologies • Strong knowledge of Microsoft Office
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