Director, Team Operations & Family Services

4 days ago

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Golden State Warriors

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The Golden State Warriors organization is a charter member of the National Basketball Association$1. .$1

501 - 1000

💰 Funding Round on 2010-11

Description

• Provide a range of complex administrative support to multiple senior-level executives, players, coaches, and staff; collaborate with all related administrative assistants • Coordinate department procedures and work to improve existing processes for maximum clarity, efficiency and success • Travel with team as assigned to manage all family needs including transportation, ticketing, messaging and in-arena experience • Coordinate logistics for internal and external communications, events, meetings, conferences and presentations • Serve as the go-to person for all department needs, including catering requests, travel assistance, schedule maintenance and expense reports • Perform department coordination duties that are often highly confidential • Develop strong relationships with counterparts at opposing teams to ensure positive experiences on the road • Create women’s and children’s line of clothing to be distributed to families every season • Work closely with Williams Sonoma to ensure partner family room products are up to date, visible, and in use • Hire part-time Assistant and develop this role for growth in BBOPS • Other duties as assigned • Travel with team as assigned to manage all family needs including transportation, ticketing, messaging and in-arena experience • Serve as main point of contact for families and guests to maintain and develop relationships with family members • Develop onboarding system for new players' families including Chase Center orientation, key contact information, and initial arrival to market planning • Maintain confidential records of all players, coach, and staff’s family information • Create Family Services Programming throughout the season, including the management and execution of GSW Family Day • Serve as main point of contact for all game day family needs (e.g., RSVP distribution, manage group list requests, assist with ticket purchases for players, coaches, and staff, etc.) • Manages Kiddie Corp nanny service and GSW Valet service • Stay up to date with all Chase Center spaces including visiting team campus, clubs and concourse

Requirements

• Bachelor's degree or equivalent work experience • Minimum 5 years in an administrative or project management role • Ability to work within GSW Basketball Operations and business guidelines • Ability to ensure brevity of communications, accuracy of information flow, and efficiency in support of GSW’s high profile individuals • High integrity and ability to maintain confidentiality of all work product and sensitive information • Proficiency in Microsoft Office Suite (Outlook, Word, PowerPoint, and Excel) • Excellent written and verbal communication, customer service and resolution skills • Ability to collaborate cross functionally and build positive relationships with clients and peers at all levels within the organization • Ability to anticipate needs, take initiative and provide creative solutions independently • Ability to balance multiple projects at once in a fast-paced work environment

Benefits

• Comprehensive Medical, Dental and Vision benefits for employees and dependents • Employer 401K match • Vacation, Summer Half-Day Fridays and a generous paid time off plan for pregnancy and parental leaves • Warriors home tickets, team store discount and more!