Senior Customer Solution Engineer

September 11

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Zuora

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Zuora provides a leading monetization suite for modern businesses across all industries, enabling companies to unlock and grow customer-centric business models$1. .$1

Subscription Billing • Subscription Commerce • Subscription Finance • Subscriber Insights • Subscriber Analytics

1001 - 5000

💰 $400M Post-IPO Equity on 2022-03

Description

• The main role of a Zephr Presales Solution Consultant is to ensure solution selection with prospective clients. • We do this by ensuring prospects understand the specific capabilities of Zephr, how they apply to their business and how Zephr is uniquely positioned to meet both their technical and business requirements. • To achieve this and be successful in the role, we wear many hats. From sales person, thought leader and domain expert to technical expert, challenger and trusted advisor. It is a diverse role where you will be both technically and commercially fluent.

Requirements

• 6+ years of proven experience in consulting, product, or client-facing roles at a SaaS organization. • 4+ years of experience working in the B2B tech space in a technical Presales role. Or demonstrably relevant experience if you want to move into your first Presales role. • Detailed understanding of and ability to explain the Zephr CDN, JS and API deployment options. Including CDN layering, reverse proxy configuration, CORS configuration and the implication of evolving browser technology to Zephr deployment options. • Have a broad understanding of the following: CMS, CDN, REST API, CDP, JS, HTML, JSON, React, GraphQL and understand the implications as it relates to a Zephr deployment. • A self-starter who enjoys everything working at a hyper-growth startup is going to throw at them who also thrives balancing the demands of the commercial team while enabling the wider SC team.

Benefits

• Competitive compensation, corporate bonus program and performance rewards, company equity and retirement programs • Medical, dental and vision insurance • Generous, flexible time off • Paid holidays, “wellness” days and company wide end of year break • 6 months fully paid parental leave • Learning & Development stipend • Opportunities to volunteer and give back, including charitable donation match • Free resources and support for your mental wellbeing