IT Support Technician

April 9

🏢 In-office - San Francisco

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Logo of neuro42

neuro42

We are positively impacting lives through our portable MRI for neuro imaging and interventions.

11 - 50

đź’° $6.5M Series A on 2021-07

Description

• Provide troubleshooting and problem-resolution services • Use documented processes and procedures • Provide desktop support experience • Monitor and maintain security of workstations • Perform backup operations and implement data protection processes • Achieve high level of customer satisfaction

Requirements

• Administration experience in GSuite and Office 365 domains • Minimum of 2 years of tech support experience • Experience in customer service • Excellent communication and organizational skills • High level of expertise in Linux and Windows • Familiarity with TCP/IP networking • Proficient in resolving hardware issues • Ability to lift up to 40lbs • Network and server experience • Mobile phone support experience

Benefits

• Competitive salary • Medical benefits • Opportunity to work with innovative technology

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