Director, Client Services, Advertiser

September 7

🏢 In-office - San Francisco

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Logo of The Trade Desk

The Trade Desk

We’re committed to making digital advertising better, because the future of the open internet depends on it.

Online Advertising • Real Time Bidding • Demand Side Platforms • Behavioral Targeting • Data Management Platforms

1001 - 5000

Description

• Manage a portfolio of business across key strategic clients alongside teammates on Account Management, Trading, and Business Development teams. • Balance long-term (12 months+) planning with short-term objectives to meet or exceed revenue goals. • Study your client’s business opportunities, challenges and growth strategies to advise on strategic integrations across data, technology and business processes. • Use creative and strategic problem-solving skills to find solutions that are mutually beneficial to TTD and our clients. • Influence & execute corporate level strategy by driving growth with key clients. • Lead cross-division client communication, projects, and deliverables. • Possess innate understanding of the varied business models employed by clients, ability to capture essence of a problem and results-driven mindset to build a solution. • Constantly review and optimize workflow and processes for health of client’s business, which involves project management of cross-functional teams. • Quickly develop business acumen across assigned verticals & advertisers with ability to become trusted subject matter expert. • Help to create and/or optimize ways of working and client-facing playbooks. • Contribute to global account ownership for performance against revenue targets and P&L management. • Build, maintain, and execute engagement plans, both internally & externally, with clients and partners. • Inform our product roadmap and the global client services vision & strategy. • Work closely with the client services team(s) to develop and execute an onboarding plan that will drive customer success with our programmatic buying platform. • Govern global strategy, planning, and relationships for long-term growth of key global partners. • Create and evangelize thought-leadership.

Requirements

• 10+ years relevant experience in media or a related industry, ideally with strong programmatic experience. • Extensive experience in developing, nurturing and managing client strategy and executive-level relationships and C-Suite relationships. • Technology vertical experience in a sales, account management, agency or client side role. • Proven track-record in designing and executing client multi-year engagements and growth plans. • Successful in creating and evangelizing new thought leadership, ways of working or customer-facing solutions. • Ability to build strong, influential relationships with internal and external stakeholders, executive teams, and industry groups through superb communication and interpersonal skills. • Able to grasp and communicate with gravitas on media, marketing and technical subject matter. • Understanding of marketing strategies and how media, programmatic, data, measurement and technology fit into the full picture. • Technical fluency and ability to think creatively about how disparate systems, platforms and data streams could be integrated to serve client objectives. • Excellent influencing and negotiation skills. • Highly organized with a strong attention to detail.

Benefits

• Comprehensive healthcare (medical, dental, and vision) with premiums paid in full for employees and dependents. • Retirement benefits such as a 401k plan and company match. • Short and long-term disability coverage. • Basic life insurance. • Well-being benefits. • Reimbursement for certain tuition expenses. • Parental leave. • Sick time of 1 hour per 30 hours worked. • Vacation time for full-time employees up to 120 hours thru the first year and 160 hours thereafter. • Around 13 paid holidays per year. • Employees can purchase The Trade Desk stock at a discount through The Trade Desk’s Employee Stock Purchase Plan.

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