Moove
We are democratising access to financial services for mobility entrepreneurs globally. Let's #Moove together
201 - 500
Customer Success Executive | USA , Los Angeles
August 31
🏢 In-office - Los Angeles
Moove
We are democratising access to financial services for mobility entrepreneurs globally. Let's #Moove together
201 - 500
Description
• Monitoring drivers’ performance. • Conducting daily check-in on drivers’ pulse. • Supporting drivers. • Solving driver's issues while drivers are in transit. • Receiving inbound calls from drivers. • Making outbound calls to drivers. • Conducting driver survey. • Compiling data from drivers survey. • Accountability of all Moove vehicles. • Ensuring that drivers obey rules and regulations as laid down by the company. • Ensuring that drivers get the right information from the company.
Requirements
• Degree in any discipline. • 1-year experience in customer care/support roles. • Experience in the transportation industry is an added advantage. • Excellent verbal and written communication skills in Spanish and English. • Proficient in the use of Microsoft Suites (Excel). • Ability to manage people. • The candidate must possess an eye for details.
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