Gorgias
Respond in minutes, not days.
Ecommerce • Customer Support • Online Store • Customer Experience • Help Desk
201 - 500
Account Manager
June 27
🏢 In-office - San Francisco
Gorgias
Respond in minutes, not days.
Ecommerce • Customer Support • Online Store • Customer Experience • Help Desk
201 - 500
Description
• Focused on managing renewals and driving ARR growth through strategic cross-selling and upselling • Manage a diverse book of approximately 100-120 accounts • Hold a quota and be responsible for optimizing your own sales process • Demo existing customers on our Automate product • Collaborate closely with the Customer Success Team
Requirements
• 3 or more years of sales experience, with at least 1 year in a full-cycle sales or closing role • Proven track record of success in a quota-carrying role • Experience managing a book of business with 30-40 deals/opportunities per month • Exceptional skills in account planning and value-based selling • Ability to understand complex ideas, automate processes, and manage your own pipeline • Demonstrated ability to thrive in a fast-paced sales environment • Tech-savvy, acting as a solutions consultant • Passionate about selling and eager to be coached • Outstanding negotiation skills, verbal, written, and presentation skills in English
Benefits
• 5-week vacation • Paid sick leave • 6 weeks full remote/year • Paid parental leave (16 weeks) • MacBook Pro • Monthly lunch stipend of $300 • Health insurance with up to 100% of premiums paid for employees • Retirement: Gorgias contributes to your 401k • Get up to $700 to set up your workstation at home • Get up to $2000 of learning material and wellness support per year • Online company-wide summit and team retreats
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