AI Account Executive - Western US

September 6

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Talkdesk

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Experience. A better way.

Call Center Software • Computer Software • Technology • Customer Experience • Innovation

1001 - 5000

💰 $230M Series D on 2021-08

Description

• Responsible for new business development within large enterprise accounts and closing of AI product opportunities • Foster and expand the company’s relationship with business units, divisions and the overall enterprise customers • Create and cultivate a close relationship with strategic alliances and GTM channel partners • Understand the customers’ business strategy and direction and manage a long term, sustainable business portfolio • Manage the end to end sales process through engagement of appropriate resources such as Sales Engineers, Professional Services, Executives, Partners etc. • Bringing innovative ideas that showcase case Talkdesk’s competitive AI platform advantage and disruptive mindset • Meet and exceed quarterly and annual revenue goals through the management and execution of the Talkdesk sales process • Develop a comprehensive sales strategy and a sales plan that ensures consistent achievement of objectives over the short- and long-term for your coverage model • Build lasting, meaningful relationships with cross-functional members of the management team, and prospect/customer community • Build and align with the Talkdesk sales Go-to-Market plan to develop and own accountability for region’s AI market segmentation and targeted accounts • Develop essential internal relationships to provide the support necessary to manage accounts and close deals • Communicate accurate and realistic forecast information to the management team per our process and policy • Communicate market reaction and needs back to headquarters in a productive manner • Operate with a “Founder or Ownership Mentality” when solving problems, which involve other functional areas, instead of “dumping problems at the factory door” • Take the lead in prioritizing the needs of customers so that engineering and other functional areas can focus on the right tasks and issues

Requirements

• Travel required: 30%+ • Specific experience selling AI SaaS solutions into complex enterprise customers • Experience positioning through strategic value based selling • Experienced in managing complex sales practices and solution-based selling to CXO, senior management and director-level individuals • Analytical, with strong business acumen • Flexible personality, able to adapt to surroundings • Strong analytical and business deal-making capability, ability to ferret out opportunities, create positive relationships, find the hidden issues during due diligence, and bring the transaction to closure successfully • Demonstrated track record in the planning, development, and implementation of new business activity involving leading-edge technology • Proven ability to grow revenues to a substantial level and scale bookings growth and net-new customers • Excellent communication and presentation skills • Extensive negotiation and contract development experience • Comfortable operating in a fast-paced, dynamic startup environment • CCaaS knowledge a plus • BA/BS degree